Questions enterprise teams ask before deploying voice AI.
Clear answers for operators, technology leaders, and security teams evaluating Dialogus.
What does Dialogus automate?+
Dialogus automates voice workflows such as customer support, order handling, scheduling, routing, confirmations, and structured post-call documentation.
Can it call our internal tools?+
Yes. Dialogus can execute approved tools and APIs with policy constraints, audit logs, and deterministic handoff behavior.
Do humans stay in the loop?+
Yes. Escalation paths can be configured for sensitive cases, low confidence, policy exceptions, or customer requests.
Does Dialogus support Spanish and English?+
Yes. Dialogus is built for multilingual voice workflows and the website itself supports English and Spanish without machine translation.
How do you measure performance?+
We track transcripts, tool calls, outcomes, latency, time to first audio, errors, and post-call structured data for continuous improvement.
Are you SOC 2 compliant?+
Yes. Dialogus is SOC 2 compliant and designed around enterprise access control, auditability, and operational discipline.
Still evaluating?
Send us the workflow you want to automate and we will map the deployment path.
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