Ask us anything.
Answering is the business.
The questions every team asks before putting Dialogus on their lines — answered straight, no sales fog. Anything else, a human replies within the day.
The questions every
team asks first.
Anything missing? Write to us below — a human replies within the day.
How fast can we launch?
Most deployments take days, not months. We connect your number, wire your systems (POS, CRM, core), load your policies and menus, and run supervised traffic before going fully live. Complex integrations extend that — we'll give you a real date on the first call.
Which systems does Dialogus integrate with?
Anything with an API — POS systems, CRMs, banking cores, ticketing, WhatsApp Business. The agent doesn't just talk: it verifies, commits orders, files folios and sends follow-ups against your real systems, on the call.
What languages does it speak?
Spanish and English today, including switching mid-sentence when the caller does. Accents and regional phrasing are tuned per market.
What happens when a caller needs a human?
The agent hands off warm — with context, transcript and the caller's intent — to your team, by the rules you define. You choose when handoff happens: keywords, sentiment, amounts, or caller request.
How is pricing structured?
Simple usage-based pricing per resolved conversation, with enterprise agreements for volume. No seats, no setup theater. Write to us for a quote on your call volume.
How do you handle security and privacy?
SOC 2 Type II attested, ISO 27001 underway. Calls encrypted in transit and at rest, PII masked at ingestion, tenant isolation, and a full audit trail per call. See our Security page and Trust Center for the live posture.
Where does our data live?
In isolated per-tenant storage, encrypted at rest. Your data is never used to train models for other customers, never shared, and exportable on request.
Can we listen to the calls?
Every call — live or historical. Audio, transcript, tools executed and outcome are in your portal the moment the call ends. That's the point: no black box.
Talk to a human.
Tell us about your call volume and your systems — we'll come back with a plan and a date, usually the same day.
A human replies within the day — usually faster