Own every
customer call.
Orders, support, collections — resolved on the line, wired to your systems, with proof of every action.
Backed byYCombinator
+0
calls a year, on the lines Dialogus answers
137,000+
every day
1+ / second
at peak, around the clock
24/7
no queue, no IVR
Orders, support and collections — running on Dialogus today.
Meet our customers →Phone calls are still how business happens. Orders placed, problems solved, payments promised — by voice. Dialogus answers every one of those calls: in under a second, in Spanish and English, with the authority to resolve — and the record to prove it.
Meet the portal.
Campaigns, calls, cases and quality — everything your team needs to run the operation, in one place, live.
Campaigns
Dials, promises and recovered amounts, reconciled daily.
Your order is in — about 32 minutes.
Perfect, thank you!
Calls
Every conversation with its audio, transcript and POS commit.
Cases
Filed, resolved and followed up while the caller is still on the line.
Call forensics
Every millisecond of every call, replayable.
Every industry that
lives on the phone.
Telecom to airlines — the same platform and the same evidence, tuned to how each industry works its calls.
TelecomPlans, coverage and retention, at carrier scale.
Explore →
CollectionsPromises kept, within policy.
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SalesQualified, scheduled, followed up.
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Customer serviceResolved on the first call.
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BanksVerified callers, compliant every step.
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EdtechEnrollment conversations, in two languages.
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RestaurantsOrders straight into the POS.
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AirlinesChanges and rebookings, without the queue.
Explore →TelecomCollectionsSalesCustomer serviceBanksEdtechRestaurantsAirlinesBuilt like it handles money.
Because it does. SOC 2 Type II attested, ISO 27001 underway — and the controls run on every single call.
Caller
Sure — my card is4152, and I live at.
Masked at ingestion · never stored, never spoken back
PII redaction
Cards, addresses and personal data masked the moment they enter the pipeline.
“I can do $180, just for you.”
✕ Off policy“The price is $215.”
✓ Within policyGuardrails
Off-policy answers are blocked before they're spoken — the agent can't improvise prices or promises.
Audit trail
Every call, every action, timestamped and replayable — down to the millisecond.
Encryption in transit and at rest · Tenant isolation · Continuous production probes
One loop, every call.
It hears like an operator.
Turns, silence, intent, account context, and urgency — detected before it decides, with sub-second reflexes.
It thinks inside your rules.
The model sees only the workflow state, policy, menu, and tools valid for the current turn. Nothing improvised.
It commits real actions.
Orders to the POS, folios to the CRM, promises to the ledger, WhatsApp trails to the customer — on the call, not after it.
It writes everything down.
Transcript, tool results, latencies, outcome, handoff trail — sealed into an auditable record the moment the call ends.
Every call makes the next one better.
Foundry is the engine behind every Dialogus agent: it studies every conversation, tests what it learns in controlled experiments, and ships only what wins. Tomorrow's agent is always better than today's.
Pattern found
Callers repeat the address when the greeting runs long.
Every call teaches
Foundry reads every conversation and finds the patterns humans wouldn't catch at this scale.
Experiment · greeting v2
Foundry runs the experiment
Every idea is tested on controlled traffic and measured against the numbers that matter.
Reviewed, versioned and reversible — like all good software.
Only wins reach production
What doesn't improve the numbers never ships. What does, ships overnight.
Last month Foundry ran 214 experiments on real traffic.
31 won. Your agent kept every one of them.
Put Dialogus
on your lines.
Tell us where voice work is slowing your organization down. We'll map the first workflow — and let you call the agent yourself.
or write to contact@dlgs.ai