Listen
Detects turns, silence, intent, account context, and urgency before it decides.
Backed by Y Combinator
Own every customer call.
Dialogus builds voice agents for enterprises that need every live conversation resolved, traced, and controlled across phone, workflow, and customer systems.
We already serve thousands of calls for Papa Johns.
Reason
Constrains the model with workflow state, policies, menu, CRM, and tool context.
Act
Executes approved tools, confirms the customer, and escalates only when needed.
Report
Writes the transcript, latency, tools, outcome, and handoff trail for audit.
03Architecture
Infrastructure for enterprise frontier agents .
Dialogus is built as a voice operating layer: real-time speech in, controlled workflow execution in the middle, and structured evidence out.
A real customer speaks.
The system begins with messy phone audio: accents, pauses, interruptions, background noise, and changing intent.
Turns become control signals.
Speech recognition, endpointing, barge-in, and first-audio latency are treated as part of the runtime.
Wildfire reasons inside constraints.
The model sees only the workflow state, policy, customer context, and tools that are valid for the current turn.
Workflows commit real actions.
Orders, delivery changes, CRM notes, WhatsApp confirmations, and human handoffs run through explicit steps.
Every call becomes a trace.
Transcripts, tool results, state snapshots, latency, outcomes, and errors become an auditable record.
Hard calls train the system.
Production failures become replayable scenarios, regression tests, and safer agent versions.
Put a trusted AI voice lab behind your calls.
Tell us where voice work is slowing your organization down. We will map the first workflow and show what Dialogus can safely resolve, trace, and hand off.
Book a demo→