Industries · Airlines
Changes and rebookings, no hold music.
A disruption produces thousands of calls in minutes. Dialogus absorbs the spike: it changes seats, rebooks flights within fare rules, and keeps every traveler informed by WhatsApp — without queues and without overtime.
One call in airlinesLive
I missed my connection in Mexico City.
You're rebooked on the 18:40, seat 14C — boarding pass on WhatsApp.
Rebooked · AM 442 · 18:40 ✓
→
Rebooking recordin the portal
AM 442 · 18:40seat 14C ✓
Boarding passsent by WhatsApp
Every call ends as a record — audio, transcript and outcome, already in your portal when the caller hangs up.
1,000s
of calls absorbed in minutes
0 min
of hold music
What Dialogus runs
01
Call spikes absorbed without wait times
02
Rebookings executed within fare rules
03
Travelers kept informed by WhatsApp
Changes and rebookings, without the queue.